Yes, all our products require a valid prescription from an Australian-registered medical practitioner. We can help connect you with doctors who specialize in medical cannabis treatments if needed.

Most orders are dispatched within 24 hours of prescription verification. Express delivery options are available for metropolitan areas (1-2 business days), with standard delivery taking 3-5 business days nationwide.

We accept all major credit cards (Visa, Mastercard, Amex), bank transfers, and Afterpay. All transactions are processed through secure, encrypted payment gateways.

Due to regulatory requirements, we cannot accept returns of medical cannabis products once dispensed. However, our pharmacists offer complimentary consultations to help ensure you select the most appropriate products for your condition.

Absolutely. All patient consultations and medical records are protected under Australia's strict privacy laws. Your information is never shared without your explicit consent.